Support Questions

 
Register a product you must do the following:

• You must have created an account and be logged in
• Once you are logged in, then click on “My Account”
• Then click on “Register a product”

 
You will need to fill out the following:

• Title – Name your buttons
• Product – Dealer Button
• Purchase Date
• Purchase Location
• Serial Number of the product

 
Once you have completed and submitted the required information, you will be able to create templates for your ProDealer Buttons™
 
Please see “Creating Templates” in the TDPro™ Forums ProDealer Buttons talk (Support Questions).
 
 
John J. Gately
VP Technology

To create a template for your ProDealer Buttons™, you must do the following:

• You must be logged in
• Once you are logged in, you will need to click on “My Account”
• You must have already “Registered a product”
• Click on “View/Edit My Templates”

 
From here you will be able to created or edit any templates that you have created in the past.
 
To create new templates you will do the following:

• Click on “Add New Template”
• “Title” your template
• Select “Single table or Multi table”
• Select “Public or Private” template
• Select “Game Type”
• Select “Button”
• Check “Master Button” if this button will be the “Master” for your game
• Click on “Save”

 
Once you have completed this, you will now be able to add your rounds to your template.
 
To add rounds to your template you will need to do the following:

•  Far left hand of the screen you will need to click on the “Arrow”
• Click on “Add New Round”
• Select “Duration” of the Round
• Enter the amount for the “Ante”
  • Not required if you don’t play with “Antes”
• Enter the amount for the “Small Blind”
• Enter the amount for the “Big Blind”
• Select “Mode” Auto or Manual
• “Auto” this selection the time will continue without user interface
• “Manual” this selection will require a user interface
• Select “Type” of play
  •  “Normal” this is each round that is not a “Color up/Break”
  •  “Color up/Break”
• Click on “Save”

 
This round is now complete. Repeat the steps to create more rounds.
 
Once you have completed your game template, you will be able to download your template to your computer by doing the following:

• Next to the “Arrow” you will click on the Icon with the “Green Arrow”
• Once you have click the “Green Arrow” your template will began to down load

 
To learn more on how to "Install your template" to your TDPro™ ProDealer Buttons please visit TDPro Forums ProDealer Buttons talk (Support Questions).
 
View this video:
http://www.youtube.com/watch?v=gTafvp96yj0
 
John J. Gately
VP Technology

 Once you have completed in creating your game template, you will need to do the following:
 

• Turn on your “ProDealer Button™”
• Start your “TDPro™ ProDealer Template Loader”
• Attach your USB cable to both the computer and the ProDealer Button
• Once your computer has install the USB to Serial Driver, you will need to click on the “Detect” button on the TDPro ProDealer Template Loader
• Once the buttons has been detected, you will click on “File” browse for your template
• Once you have found and selected your template, you need to click “OK”
• Now you will need to click on “Send”

  
Once you have completed these steps, your button is now programmed. 
 
View this video:
http://www.youtube.com/watch?v=gTafvp96yj0
  
John J. Gately
VP Technology

I have two more notes on the steps outlined for game template download and install:
 
1. Upon dectecting your button not only will the screen notify you but the lights on the button will turn off.
2. Upon clicking send to program your button not only will the application notify you when complete but the button will turn off.
 
Then simply unplug the button, turn it on, then shuffle up and deal!
 
Shawn Moore
VP Development/Research